TABLE OF CONTENTS
List of Figures — 3
Preface — 4
Introduction of NCC — 7
Results of Communications Policies — 11
Overview of Communications Market — 12
Communications Infrastructure — 13
Enhanced Broadcasting Environment — 18
Information Security — 20
Convergence Regulations — 22
Consumer Rights and a Digitally Inclusive Society — 24
International Exchanges and Cooperation — 25
Outlook and Vision — 27
Digital Infrastructure — 28
Development of the Communications Industry — 29
Digital Equality — 30
Future Legislation — 30
In response to the development of communications convergence and global regulatory reforms, the Fundamental Communications Act and The National Communications Commission Organization Act were promulgated in 2004 and 2005 respectively. Consequently, the responsibility for overseeing telecommunications and broadcasting was combined, which led to NCC being officially established on Feb. 22, 2006.
NCC is an independent agency established under the Basic Code Governing Central Administrative Agencies Organizations, dedicated to exercising its functions and responsibilities pursuant to laws independently. By referring to the experience of the management of communications in advanced countries, the Executive Yuan integrated the responsibilities of the Directorate Genera l of Telecommunications and Government Information Office to oversee telecommunications and broadcasting and ensure that an independent regulatory agency could govern the communications sector. Consequently, NCC is responsible for the formulation of policies, regulatory oversight, market competition, management of resources and consumers' rights, adhering to values such as professionalism, diversity and efficiency, as well as for establishing a sound environment for the communications sector and upgrading digitization.
Since COVID-19 began severely affecting nations, the lives of people from all walks of life have been dramatically affected. However, despite the isolation and inconveniences caused by the pandemic, mankind's adaptability has given rise to numerous opportunities and ways of life, such as food deliveries, distance learning and working from home－ all of which have been possible thanks to an accessible broadband network infrastructure. As governments and people across the globe increasingly realize the advantages and importance of broadband networks, the digital transformation has been accelerating across both the public and private sectors, proving that the efforts of the National Communications Commission (NCC) in enhancing the digital infrastructure in Taiwan have been worthwhile.
Since NCC was established in 2006, changes of seismic proportions have occurred across communications. In telecommunications, for instance, we have seen several major mobile technological broadband developments, from 2G and 3G voice and data services to 4G and 5G video and multiple application services. Similarly, the broadcasting industry has evolved from conventional paid TV subscriptions to online shared video platforms and is currently facing the impact of cross-border and cross-industry over- the-top TV (OTT TV). In recent years, 5G and the Internet of Things (IoT) have developed in a way that has urged governments to take information security as an even more critical matter at a national level.
In response to such rapid changes in communications, NCC strives to stay abreast of the latest developments in digital convergence worldwide and is committed to protecting and improving consumer rights, safeguarding minors from online dangers, as well as reducing the digital divide between those in urban and more remote areas. The commission is also committed to reinforcing digital infrastructures and providing fast, accessible, secure and reliable broadband network services to all people in Taiwan. Moreover, NCC aims to actively draw up the appropriate regulatory framework based on the overall development of communications in Taiwan by referring to regulatory cases and issues at both home and abroad.
According to the IMD World Competitiveness Yearbook, published annually by International Institute of Management Development, infrastructure in Taiwan during 2020 ranked first worldwide in both 3G and 4G mobile broadband penetration in the mobile phone market and fifth in internet bandwidth and speed, outpacing most developed nations. Yet, many nations, with an eye on the future, have begun vigorously promoting digital infrastructure and digital transformation, meaning that Taiwan should not just sit back and relax. In fact, NCC plans to accelerate construction of 5G infrastructure, facilitated through an effective regulatory framework, with the aim of boosting digital innovation and transformation and ultimately enhancing industry strength in Taiwan.
This 2020 Communications Performance Report consists of two main chapters. Chapter 1, Results of Communications Policies outlines the NCC's focus and accomplishments throughout 2020. For instance, the implementation of the Executive Yuan-approved Remote Broadband Access Infrastructure Program is bringing ultra- high speed broadband to remote areas and optimizing coverage in mountainous areas, railways and highways, helping to prevent disasters during emergency situations. Another highlight was the release of spectrum for 5G services in February 2020 with five telecommunications operators consecutively launching 5G operations, taking Taiwan into the 5G era.
Turning to broadcasting, after years of planning and hard work, cable television in Taiwan was fully upgraded to digital television in June 2020, providing a better viewing experience and digital value-added services. NCC has also actively strived to improve quality of content production and broadcasting through its license review mechanism and professional training offered to radio and television operators; moreover, the commission has been helping younger generations develop media literacy through various means, as well as improving domestically made productions and upgrading to HD and 4K resolution.
In an era where IoT and data applications have become universal, the NCC has implemented the Information Security is National Security national policy undertaking such measures as broadening the target audience of the National Communications and Cyber Security Center (NCCSC), enhancing the national-level joint defense system, supervising the basic information security protection of telecommunications operators, and promoting the information security verification mechanism for network connected equipment.
A new act, the Telecommunications Management Act, which adopts behavior-based management instead of the conventional business- based management, has lowered the market threshold and allows public telecommunications network operators to freely combine their networks based on the services they plan to provide, which is conducive to innovation and fair competition. Eighty-one subordinate regulations under the act were formulated by the commission during 2020 and subsequently designated by the Executive Yuan to take effect from July 1, 2020, signaling a new era for telecommunications regulation in Taiwan.
Chapter 2, Prospect and Visions describes how the NCC was established in response to the emergence of digital convergence fifteen years ago, as well as how the evolution and emergence of the internet and emerging technologies continue to bring both challenges and opportunities to all nations. For the near future, the government is planning to carry out another organizational reform due to the needs of technological applications and development and digital transformation in line with the overall goals of the nation and the industry. Consequently, the commission will be facing emerging situations and be assigned with new tasks.
As the communications regulator, the NCC shall to continue to prepare critical communications resources, boost the nation's digital infrastructure, enhance both the telecommunications and broadcasting markets, safeguard consumer rights and digital equality, and amend legislation to be in line with convergence of the new era. The commission remains transparent, communicating both regulatory policy and planning with the outside world in order to forge a diverse, free and secure communications environment and usher in a new era of internet and digital economic development.